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Why is a Major Portion of Site Traffic Unassigned or Not Recorded in GA4?

  1. Improper UTM Parameters: UTM (Urchin Tracking Module) parameters play a pivotal role in tracking the source and medium of your site's traffic. If the majority of your site traffic is unassigned, it could be indicative of the UTM parameters not adhering to GA4 standards.
  2. Internal UTM Overrides: It's not uncommon for websites to employ internal UTMs. However, if these internal UTMs are set up without due diligence, they might override the original source/medium, causing traffic to appear unassigned or inaccurately categorized.
  3. GA4 Tracking Code Issues: GA4 relies on a tracking code implanted on your website to log and categorize site traffic. An incomplete or erroneously implemented GA4 tracking code could be the root cause of significant traffic not being recorded.

How Can You Rectify Unassigned or Unrecorded Traffic Issues?

  1. Audit Your UTM Parameters: Start by reviewing the UTM parameters you've integrated into your website links. Ensure they align with GA4's standards, and correct any deviations. Regularly updating and checking these parameters can significantly improve traffic categorization.
  2. Review Internal UTMs: Scrutinize any internal UTMs you've set up. If they're causing the override of the primary source/medium, consider modifying or eliminating them. It's essential to strike a balance between internal tracking and maintaining accurate source/medium data.
  3. Inspect the GA4 Tracking Code: Dive deep into your website's backend and carefully examine the GA4 tracking code. Ensure it's correctly implemented across all site pages. Utilize tools or seek expert help to validate the code's accuracy and completeness.

In summary, consistent monitoring and periodic audits of your GA4 setup can drastically minimize unassigned or unrecorded traffic issues. Recognizing the importance of accurate UTM parameters and a correctly implemented tracking code can pave the way for more insightful and precise analytics.

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Omair

Revenue Growth Analyst
Data Unification Specialist, previously at a leading Ecommerce Giant

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